Ongrid Design Studio - Service Payments

Payment methods

Ongrid Studio offers multiple online and offline payment options to make your interior purchase hassle-free.

1. Online Payments

Every quotation shared with you will include an online payment link. The payment is processed through a secure Razorpay gateway and you can use it pay through all major credit cards, debit cards, UPI, and wallets.

If you prefer a bank/wire transfer, contact your designer for payment details.

2. Offline payments

To opt for this method, speak to your designer. All cheques or drafts must be in the favour of UTOPIAN FOLD

Transaction security guarantee

Ongrid Studio respects your financial privacy, and we guarantee the security of all online transactions made with us. Transactions are secured via Razorpay, which is VeriSign Secured® and Payment Card Industry (PCI) compliant. The VeriSign Secured® Seal is the most trusted security mark for online transactions, while Payment Card Industry (PCI) and Razorpay are under strict global information security standards defined for organizations handling credit holder information. So, transact online with Ongrid Studio without any worry.

Transaction failures

In the event of a failed online transaction, no amount is deducted from your account or card. When making the payment, please ensure that you are connected to a stable internet connection, and all entered details are correct, as these often result in transaction failures.

Should you still need any assistance with your payment, please contact us at +91-8280-268-000 between 10 am to 7 pm, from Monday to Saturday. Or else email us at

Payment terms for a Ongrid Studio project

Project and order : A project refers to home design undertaking for a single home. Multiple orders can be placed for a single project (for eg., one order for modular products, a separate one for services such as civil work). Payments are processed on an order level.

Booking Ongrid Studio : You can book your home design project with Ongrid Studio by paying a booking fee which is charged at 70% of the final quote or Rs.3,000 (whichever is higher). The booking fee is adjusted against future orders. If the scope of your project increases significantly, you may be required to pay 50% for the new scope before design can begin.

Payment gateway fee

  • Gateway fee shall be waived off for the first instalment paid by customer.
  • Invoice will be emailed to your registered email address.


Payment terms for an order

In case your booking fee is already adjusted against an order(s), the following payment terms will apply for all subsequent orders. Need to be placed at 50% payment.

Terms & Conditions

  • Delays in making a payment at any stage can cause a delay in the project completion. Ongrid Studio is not liable for any such delay.
  • In case of project cancellation after 50% payment, we are unable to refund any money as cash or Ongrid Studio store credits.